Abyss Whisper (hereinafter referred to as "Company" or "we") takes your privacy seriously. Please read this Privacy Policy (hereinafter referred to as "Policy") to understand how we collect, use, and protect your personal information. By accessing or using our services, you consent to our processing of your personal information in accordance with this Policy.
This Policy applies to all information collected through our games, apps, websites, or other online services.
1. Information We Collect
1.1 Personally Identifiable Information (PII)
We may collect the following personally identifiable information you provide:
Basic Information: This includes your name, email address, phone number, mailing address, date of birth, etc.
Account Information: This includes the username, password, account preferences, language selection, and payment information you provide during registration.
Payment Information: This includes your credit card number, payment processing information, billing address, payment method, and other payment records.
Communication Information: This includes your communications with our customer service or support team, or any feedback or survey responses you submit on our platform.
1.2 Non-Personally Identifiable Information
We also automatically collect non-personally identifiable information related to your use of the Services, including:
Device Information: This includes device model, operating system, browser type, IP address, operating system version, network provider, and language preferences.
Usage Data: This includes how you interact with our Services, including browsing history, click paths, interaction logs, dwell time, and game progress.
Location Information: We may collect location information associated with your device (only with your authorization) to provide location-based services or content.
1.3 User-Generated Content (UGC)
When you upload content on our platform (e.g., profile photos, chat logs, game scores, videos, forum posts, etc.), this content may be collected and stored.
1.4 Sensitive Information
Where applicable, we may collect sensitive data (e.g., medical information, ethnicity, etc.). However, we only collect this information when it is lawful and necessary, and in strict compliance with relevant regulations.
2. How We Use Your Information
2.1 Providing and Managing Services
We use your personal information to provide, maintain, improve, and personalize our services, including:
Creating and managing your account
Providing game or app features and support
Processing payments, orders, and transactions
Verifying your identity and performing account security checks
Providing customer support, technical support, and service optimization
2.2 Personalization and Recommendations
We may provide you with personalized content, advertising, notifications, and recommendations based on your usage behavior, preferences, and interests. We may recommend relevant games, items, or activities based on your behavior data, history, and location.
2.3 Advertising and Marketing
We may use your information for direct marketing and advertising, including:
Sending you emails or messages about our products, services, offers, and events (unless you opt out).
Customizing ads based on your behavior and interests, and displaying ads on third-party platforms.
2.4 Legal Compliance and Security
We may use and disclose your personal information as required by law, including to:
Process legal claims, government requests, court orders, investigations, or other legal proceedings;
Protect the legal rights and safety of us, our users, or the public (for example, to prevent fraud and protect intellectual property rights).
2.5 Data Analysis and Research
We may use your information for internal analysis and research to improve our services, conduct market research, develop new features, and more. Personally identifiable information will be removed from this analysis to ensure anonymity.
3. How We Protect Your Information
3.1 Data Encryption
We use industry-standard encryption technologies (such as SSL/TLS) to protect sensitive data (such as payment information and personally identifiable information) transmitted over the Internet. Your information is encrypted during transmission to prevent data leakage.
3.2 Storage Security
We employ strict security controls to protect data stored on our servers. These controls include data access restrictions, network security measures, and regular security audits.
Our servers are located in protected facilities and adhere to strict access controls, limiting access to sensitive data to authorized personnel only.
3.3 Data Access and Control
We take reasonable steps to limit employee access to personal information and require all employees handling personal data to adhere to confidentiality agreements and privacy regulations.
We also use technical measures to ensure that unauthorized persons cannot access or disclose your information.
3.4 Data Breach Notification
Despite our stringent security measures, we cannot completely rule out the possibility of a data breach. In the event of a data breach, we will promptly notify you and take remedial measures to ensure compliance with applicable laws and regulations.
4. How We Share Your Information
4.1 Service Providers and Partners
We may share your personal information with trusted third-party partners for service processing, payment processing, data storage, advertising, analytics, and other purposes. We require these third parties to adhere to strict privacy protection requirements when handling your data.
4.2 Legal Compliance and Public Safety
We may disclose your information in the following circumstances, consistent with applicable laws and regulations:
To respond to court orders, lawful requests, or regulatory requirements; To protect our legal rights or respond to legal proceedings related to you; To prevent illegal activities such as fraud and cyberattacks; To protect the safety of our users, employees, shareholders, or the public.
4.3 Business Transfers
In the event of a corporate reorganization, merger, acquisition, sale, or asset transfer, your personal information may be transferred to a third party as part of that transaction. We will notify you before any such transfer and ensure that your information remains protected.
5. Your Rights and Choices
5.1 Access to Your Information
You have the right to request access to the personal information we hold about you, including the information you provide through our services and details of how we use that information.
5.2 Correction and Update
You can request that we correct or update any inaccurate or incomplete personal information you provide.
5.3 Deletion and Withdrawal of Consent
You have the right to request the deletion of your personal information, particularly if we no longer need it. You also have the right to withdraw our permission for data processing based on your consent (e.g., for personalized advertising, data processing, etc.).
5.4 Data Portability
In certain circumstances, you have the right to request that we provide your personal information in a structured, commonly used, machine-readable format and transmit it to another data controller designated by you.
5.5 Objection to Processing
In certain circumstances, you have the right to object to certain processing of your personal information (e.g., for marketing, profiling, etc.). In these circumstances, we will cease processing your information unless we have legitimate grounds for continuing to process it.
5.6 Opting Out of Marketing
You can opt out of our email marketing at any time by clicking the "unsubscribe" link or through other means, or turn off push notifications through your settings.
6. Children's Privacy
6.1 Protection of Minors
We do not collect personal information from minors under the age of 18. If we become aware that we have inadvertently collected personal information from a minor under the age of 18, we will delete that information as quickly as possible.
6.2 Parental Control
If you are the parent or guardian of a minor, you may contact us and request that we delete your child's personal information.
7. Data Storage and International Transfers
7.1 Data Storage
We will store your personal information as required by law and as long as necessary to provide our services. The storage period depends on the type of data and our business needs.
7.2 Cross-Border Data Transfers
If your information is transferred to other countries or regions (including those that do not have the same privacy protection standards as your region), we will ensure appropriate safeguards are in place and transfers are carried out in accordance with legal requirements.
8. Privacy Policy Updates
We reserve the right to update this Privacy Policy at any time. Any updates will be posted on this page, and the updated Privacy Policy will be effective from the date of posting. We recommend that you check this page regularly to stay updated on the latest Privacy Policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us via the following:
Email: support@abysswhisper.com
Company: URBAN WAVE INNOVATIONS INC
Address: 205 E HAMTRAMCK ST,MOUNT VERNON, OH 43050,USA